At Cerulean 6® Body Oil, Candle, Body Cream, Body Polish, we take your privacy seriously. This privacy policy describes how we collect, use, process, and disclose your personal information.
Collection of Information
We collect information about you in various ways when you visit our website, make a purchase, or interact with us. Here are some examples:
- Account information: We collect information such as your name, email address, phone number, billing address when you create an account to make purchases on our website.
- Order information: We collect information about the products you purchase, along with associated information such as size, color, quantity, and price. We also collect payment information and shipping address when you make a purchase.
- Website interactions: We use cookies and web analytics tools to collect information about how you interact with our website. This includes pages visited, links clicked, items viewed or added to cart, and other actions.
- Correspondence: If you contact us directly via email, phone, social media or otherwise, we collect information about the communication and any information you choose to provide.
- Surveys and feedback: If you participate in any surveys or provide feedback directly to us, we collect that information.
Use of Information
We use your information for a variety of purposes which are required to operate, manage, and grow our business. Key uses include:
- Fulfilling orders: We use your information to accept, process, deliver and fulfill orders, communicate with you about your orders and provide related customer service.
- Personalization: We use your information to provide a personalized experience, recommend relevant products and offers, and otherwise customize your interactions with us.
- Marketing: We use your information to send marketing communications related to our products and services. You can control whether you receive certain marketing communications as described in the Choices section below.
- Security: We use your information for loss prevention, fraud prevention, and internal security purposes.
- Analytics: We analyze your interactions with our websites and products to understand and improve our business.
- Legal compliance: We use your information when we are legally required or permitted to do so, such as complying with law enforcement requests.
Sharing of Information
We share your information in certain circumstances, including:
- Service providers: We share your information with service providers who perform services on our behalf, such as order fulfillment, payment processing, marketing, analytics, customer service, loss prevention, and fraud prevention activities. These service providers are only provided with the information required to perform their designated functions and we do not authorize them to use or disclose your personal information for their own marketing or other purposes.
- Business transfers: If we are involved in a reorganization, merger, acquisition, bankruptcy, dissolution, transaction, or other sale of some or all of our assets, your information may be transferred as part of that deal.
- As required by law: We will disclose your information if legally required, such as to comply with a subpoena, legal proceedings, or similar government request. We will also disclose your information where disclosure is necessary to protect our legal rights, users, systems, or the public.
- With your consent: We will share your information other than as described here if we notify you and you consent to the sharing.
Security
We implement technical and organizational measures designed to protect your information from unauthorized access, use, disclosure, alteration or destruction. However, no security measures are perfect, and we cannot guarantee that your information will never be accessed, used, or disclosed in a manner inconsistent with this policy.
Retention
We will retain your personal information as long as you maintain an account with us. If you close your account, we will retain your personal information for a period of time consistent with the original purpose of collection. We determine the appropriate retention period for personal information on the basis of the amount, nature, and sensitivity of your personal data, the potential risk of harm from unauthorized use or disclosure of your personal information, and whether we can achieve the purposes of the processing through other means. After expiry of the retention periods, your personal information is deleted. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.
Your Choices and Rights
You have certain choices available to you when it comes to your information, including:
- Email communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails. You cannot opt out of receiving administrative emails regarding your account or orders.
- Cookies: Most web browsers are set to accept cookies by default. You can remove or reject cookies in your browser settings. Blocking cookies may impact your experience on our website.
- Promotional communications: You can opt out of receiving promotional communications such as emails, calls, and postal mail from us by contacting customer service or changing your account settings.
You also have certain rights with respect to your personal data, including the right to:
- Access your personal data
- Request correction, updating and deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing concerning you
- Request transfer of your personal data to another party
- Lodge a complaint with a supervisory authority
If you would like to exercise any of these rights, please contact us as indicated in the Contact Us section below.
Cookies and Similar Technologies
We use cookies and similar technologies on our website. Here are the details about these practices:
Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or enable features. We use cookies to analyze how you interact with and use our website, personalize content, remember your preferences, prevent fraud, allow advertising, provide social media features, and serve targeted ads. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all portions of our website or benefit from the improved experience cookies can provide.
Web Beacons are small graphic images displayed on a webpage or email that we use to monitor your activities on our website, collect statistics about website usage, and track response rates.
Analytics Tools help us understand how our website is performing and how you interact with it. We use common third-party analytics tools including Google Analytics to collect non-identifying information about your visit so we can better understand website performance and improve your overall experience.
External Websites
Our website contains links to other websites maintained by third parties. This privacy policy applies only to our website, so we encourage you to read the privacy policies on all such third-party websites to understand their information practices. We are not responsible for the privacy policies and practices of third parties.
Children’s Privacy
Our website is not directed to children under 13 (or other age as required by local law) and we do not intentionally collect personal information from such individuals. If we learn that we have inadvertently collected personal information from a child without parental consent, we will promptly delete such information.
California Resident Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) including:
- Right to know about personal information collected, used, disclosed and sold
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising rights under CCPA
To exercise your rights under the CCPA, please see the Contact Us section below.
International Transfers
We are headquartered in the United States and have service providers in other countries. Your personal information may be transferred to countries where data protection and privacy laws may differ from your jurisdiction. We take measures to ensure that your personal information remains protected and that transfer is conducted in accordance with applicable law.
Changes to this Privacy Policy
We may update this privacy policy from time to time. We will post a notice on our website informing you of any significant changes to our privacy policy. You are advised to consult this policy regularly for any changes.
Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us using the following information:
Cerulean 6® Body Oil, Candle, Body Cream, Body Polish
123 Main St
Anytown, CA 12345
United States
Phone: 555-555-5555
Email: [email protected]
Date of Last Revision: March 1, 2023
